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What our clients say ..

posted on Thursday, 20 September 2018

Friendly staff with great communication and excellent customer service. Highly efficient portal for online lab instruments. Highly recommended for others to buy from this site. Definitely will purchase from LabFriend again!

Sophie Le, jMedtech Coating Technologies Pte Ltd

posted on Tuesday, 04 September 2018

LabFriend provided a very convenient way to purchase lab tools online. They have a very good customer service system which we can just chat to get all the information. Keep up the good job guys!

Mohd Fathan Akmal Amaluddin Mohd, Kato Manufacturing

posted on Saturday, 01 September 2018

Very friendly and professional help and support from Fika and Kelly. Kudos to them! The glassware and labware are of good quality at a reasonable price.

Perry L, Trichoriz Pte Ltd

posted on Tuesday, 21 August 2018

Very patient and polite customer service team (Ms Fika). Thank you for your help.

Rachel G, KISSAKI PTE LTD

posted on Thursday, 26 July 2018

Response time is quick and efficient. Polite and helpful staff that constantly check on your needs and cater to them. High encourage to use the self-generating quote too.

Sashwini CK, National Cancer Centre Singapore

posted on Tuesday, 03 July 2018

The service is excellent, great communication and customer service. The order arrived is slightly late but communication with Famila is quite reassuring. Good job!

Mohamad Aizat A, Unversiti Teknologi Malaysia

posted on Thursday, 31 May 2018

Friendly staff with great communication and excellent customer service. Highly efficient portal for online lab instruments. Highly recommended for others to buy from this site. Definitely will buy from here again.

Barceloni Asli C, Sigma Water Engineering

posted on Thursday, 26 April 2018

Excellent customer services! Quick response (Famila Farvin)and very helpful.

Mohamad Zaihan Zailan, Universiti Malaysia Sabah

posted on Thursday, 22 March 2018

The service is excellent. No worries guys.

MOHAMAD AIZAT ABU BAKAR, UNIVERSITI TEKNOLOGI MALAYSIA

posted on Thursday, 15 March 2018

Friendly staff with great communication and good customer service, though items received slightly later. Highly efficient portal for online lab instruments.

Lim Yan Shin, University of Malaya

posted on Wednesday, 14 March 2018

Items arrive early and in good condition

Jeff C., Private

posted on Friday, 09 March 2018

Delivery in short period.

Foong Sheok Foon, Hydromission Sdn Bhd

posted on Monday, 05 February 2018

The Sales Personnel are efficient.

Nazreen B, MOE

posted on Friday, 26 January 2018

The sales person is very efficient and friendly. Will buy from your company again.

Jingfeng H, Republic Polytechnic

posted on Thursday, 18 January 2018

Hassle-free and pleasant experience. The customer service officer (Famila Farvin) was very responsive and helpful.

Shevin Rizal F, Universiti Kebangsaan Malaysia

posted on Thursday, 18 January 2018

Item arrived slightly later than expected, but level of communication is great, received answers for all my queries as well. Thanks!

Alex W, Agri Diagnostics Sdn Bhd

posted on Thursday, 18 January 2018

Highly convenient portal for the purchase of wide variety of lab instrument! Fika and Carol were very helpful in helping us find the items we want. Will definitely support the company for future purchase!

Cheng Yang N, National University of Singapore

posted on Thursday, 18 January 2018

Friendly staff and service.

Jeff C, Personal

posted on Thursday, 18 January 2018

Convenient and prompt service. Reasonable price.

Karin T, KHH Double Lion

posted on Thursday, 18 January 2018

Delivered on time as usual!

Jeff H, Private

posted on Thursday, 28 December 2017

Friendly and timely response to enquiries from Ms Fika, overall a pleasant experience buying from them.

Tze Yuen Y, ICES

posted on Monday, 18 December 2017

The items were well received. Many thanks for your good service!

Nandar H, P. Pharmacy Pte Ltd

posted on Friday, 15 December 2017

Reasonable price and excellent service! Service is very responsible and helpful! The product is good and Received item on time. Thank you so much for your prompt delivery and Would highly recommend, thank you again!

Brandon S, Technician

posted on Friday, 15 December 2017

Friendly staff and prompt service!

Angeline Y, VetMobile

posted on Tuesday, 21 November 2017

LabFriend service is very responsible and helpful!

Zhigang W, National Univeristy of Singapore

posted on Tuesday, 21 November 2017

Price is reasonable compared to other local supplier. Ms Fika has been very helpful in providing support to my enquiry - great service.

Mazer W, Intertek Testing Services (S) Pte Ltd

posted on Friday, 17 November 2017

Reasonable price and excellent service!

Chenggey M, Kingsman Chemical Ltd

posted on Friday, 17 November 2017

We are very much satisfied with your product and especially the service from Ms.Rupali. Will buy in future too!

YUVARAJ N, SHRI BALAMBIGA ENTERPRISES

posted on Wednesday, 08 November 2017

Ms Fika was prompt and efficient when providing customer support and delivery was punctual. Highly appreciate the service provided.

Wei Jit L, Trident Water Systems Pte Ltd

posted on Thursday, 02 November 2017

Satisfied with very good service from Ms. Famila. Definitely will buy again from Labfriend.

Marhana A, SANYO CHEMICAL LABORATORIES MALAYSIA SDN BHD

posted on Wednesday, 04 October 2017

Received item on time and very good service from LabFriend. Price is reasonable compared to other local supplier. Will suggest to other laboratory personnel and my procurement team to purchase items from here.

Susan Chieng L, LCTM

posted on Monday, 02 October 2017

Very systematic and great service.

Aimi Salma A, Procoma Laboratories (M) Sdn. Bhd.

posted on Thursday, 21 September 2017

Very good service from Ms. Famila & Ms. May. They are very helpful on my enquiry & very fast service. We received our item on time. Keep up a good work!

Ain K, Chromaflo Technologies Australia Pty Ltd

posted on Tuesday, 19 September 2017

Good professional service from the Labfriend team.

Jeff C, Personal

posted on Wednesday, 13 September 2017

Ms Fika has been very helpful on the providing support to my purchase and enquiry. Delivery was made on time.

Yi Xuan T, Temasek Polytechnic

posted on Tuesday, 12 September 2017

Ms Fika is very very helpful and responsive . Very quick on her reply and I like it . WIll be back if i need more lab accessories . Thank You Fika .

Toh BC, Integrated Motion Technology Pte Ltd

posted on Monday, 28 August 2017

Good service and prompt response

Hakim Z, Mutiara Saintifik

posted on Monday, 28 August 2017

Good services from Ms. Famila. The goods also was delivered in a good conditions.

Khairul A, Gamma Scientific Research Sdn Bhd

posted on Wednesday, 02 August 2017

Ms Fika is very helpful on my enquiry. She is prompt and provide me with good solutions with regards to my enquiry.

Jes P, Uniwes

posted on Tuesday, 18 July 2017

Ms Kelly Nguyen has been helpful with my delivery and I am able to receive my items on time. Thank you!

Chui Eng N, Redicon Tec

posted on Tuesday, 18 July 2017

Good service and support from the sales team. Prompt replies from them too. Thank You.

Aloysius T, Simtech

posted on Friday, 14 July 2017

We are very pleased with the service provided. The team were quick and responsive in their replies. Good Job!

Serena T, Singapore Eye Research Institute

posted on Wednesday, 12 July 2017

Very happy with the service provided and the products received! Matias went out of his way to find a difficult to locate product. Excellent job!

Cheryl H, University of Sydney

posted on Tuesday, 11 July 2017

Ms Fika has been very helpful with answering my queries. Lab Friend has quite a good range of lab supplies as well.

Lilian C, MMR Research

posted on Friday, 07 July 2017

After a bumpy start to our business relationship, we have now found that LabFriend Malaysia is indeed a good source for our equipment requirements. We have another order due to arrive. If this runs smoothly, LabFriend Malaysia will become our preferred supplier. As a foreign invested company in Malaysia, we have found most of the other suppliers unsatisfactory. LabFriend Malaysia fills this gap very nicely. Good work guys!!!

Mike T, Indochine Natural Sdn Bhd

posted on Friday, 07 July 2017

Very good service and sales team. Thanks!

Soh S, Manager

posted on Thursday, 06 July 2017

Responsive to enquiry! Look forward to receive the items soon.

Vivian Y, De Nora Water Technologies

posted on Wednesday, 28 June 2017

Prompt reply from Ms Fika and Ms Carol, hence placed first order. Looking forward for shipment arrival, thumbs up to the friendly and prompt service!

Agnes A, Amber Compounding Pharmacy Pte Ltd

posted on Wednesday, 21 June 2017

This was my second order. Usbeck clamps and boss-heads. Solidly made items. Arrived well-packed, and in a reasonable time frame. Thanks again.

John B, private

posted on Wednesday, 21 June 2017

Response was fast and I didn't have to wait long to get the information I needed. Definitely will visit Labfriend again should there be any opportunity.

Azan Y, Western Pneumatic

posted on Wednesday, 14 June 2017

Good range of sizes available of the Kartell L-connectors of known composition (polypropylene). Reasonable delivery times-and find that the courier always places parcels as instructed (in the event of not being home). Have ordered other items from Labfriend since-and the same pleasant experience.

JOHN B, N/A

posted on Tuesday, 06 June 2017

Very efficient, fast delivery time, and great price for the Clax Trolley.

Anita S, ANU

posted on Tuesday, 06 June 2017

Very efficient, fast delivery time, and great price for the Clax Trolley.

Anita S, ANU

posted on Wednesday, 31 May 2017

Great Service. Items arrived earlier than expected and in good condition.

Jeff C, Personal

posted on Tuesday, 30 May 2017

Having purchased the Clax Trolley previously, we needed extra baskets. The purchasing experience a breeze and great value, and the delivery was prompt and efficient. Thanks to Matias for his help with assistance during this process!

Jan S, Melbourne Primary School

posted on Saturday, 20 May 2017

LabFriend Australia is a very professional and credible company to do business with. The entire transaction was with ease and precise. Excellent service and money well spent.

Photini P, H.T.C. International Pty Ltd

posted on Thursday, 18 May 2017

Very happy with product and delivery service including receiving emails on progress of delivery. We saw The Clax Trolley being used by a government office and as we were already aware of it's fantastic features in design and construction we would recommend this product not only for outdoors but indoor multiple uses as basket carrier and as trays to carry food from one end of the house to the other. Thank you.

Mary V,

posted on Thursday, 18 May 2017

I had trouble finding this product anywhere else so gave LabFriend a go. The product took a while to arrive but it wasn't urgent so no issues. I was happy with the experience and would not hesitate to use again.

Alison W, House With No Steps

posted on Friday, 12 May 2017

The Clax Trolley is a fantastic product. Totally collapsible for easy storage, easy set up, and it's easy to remove the wheels!! What a blessing. I can see this being used frequently as I do not have to struggle with it to set it up. Easy to order and the delivery driver was a pleasure to deal with. The entire purchasing experience was simply fantastic - THANK YOU!!

Deborah N, home crafter

posted on Monday, 08 May 2017

The Clax Trolley is fantastic. I use it to transport my sewing machine. It is much easier lifting from cart height to table when attending classes. Service was great and the crate was on backorder but arrived after it came back in stock. The cart is a talking point amongst other quilters and I have reccomended LabFriend as a place to purchase from.

Cheryl T, 1949

posted on Monday, 08 May 2017

The product is good and the service is great. Ordering is also very fast and easy.

William Y, ACM Biolabs Pte Ltd

posted on Monday, 08 May 2017

Very efficient, fast and accurate. I will use this vendor again.

John F, John Fletcher

posted on Sunday, 16 April 2017

The product is good, and the website easy to order on. It took sometime to arrive but it was stated clearly in the website before purchase.

Abd Almonem D, International Islamic University Malaysia

posted on Sunday, 09 April 2017

Thank you, excellent service and outstanding product!

Tania B, Heart of Victoria

posted on Saturday, 08 April 2017

Really smooth process. Great communication. Great follow up . Highly recommended.

Atessa G, NA

posted on Wednesday, 05 April 2017

Courteous & prompt service. Love the Clax cart - easy to manoeuvre, collapse & store. Great website, Competitive prices. Thank you for your products. Deb

Debbie E, Personal

posted on Thursday, 30 March 2017

Prompt reply and good customer service.

- Lam, -

posted on Tuesday, 28 March 2017

Very friendly supportive staff. Very good service and affordable price.. good quality products too.. overall, very satisfied.. thank you..

Luvanee P, University of Malaya

posted on Monday, 27 March 2017

Very efficient and good service. They offered a discount as I ordered a large amount of one item. Delivery was in the time they stated as well.

Terry L, Plankton Farms

posted on Wednesday, 22 March 2017

Very efficient customer service and smooth transaction. Item delivered within stipulated time. Well done, and definitely will become repeat customer.

Jacquerline L, Intramed Plt.

posted on Friday, 10 March 2017

Love the Labfriend customer service and spirit. They are excellent in delivering service. For example, I needed assistance for my order to arrive on time. The staff are really helpful and quick in solving my dilemma. Goods received are in very good condition and well-packed.

Candy L, National University of Singapore

posted on Tuesday, 07 March 2017

I am very satisfied with the products I ordered from LabFriend. Will definitely buy from them again.

Tais F, Braisc Design

posted on Wednesday, 25 January 2017

Very good sales department and able to help us solve any problem we faced during order and delivery period, thumbs up!!! Confirm will order again, thanks.

siew shin S, Fair Trade Resources

posted on Monday, 16 January 2017

This is the first time I ordered from Lab Friend. I was satisfied with the service provided as they tend to reply the questions from customers very quickly. The filter rings I ordered are in good condition and they seem to work well. Thanks for your help.

Helen T, Monash University Malaysia

posted on Thursday, 12 January 2017

This is the second time I have ordered from Lab friend and both times I have received prompt and friendly service. The price of the membrane filters ordered was very competetive and the delivery time was great.

Terry F, University of New South Wales

posted on Friday, 06 January 2017

The cart and folding basket delivery was prompt, thank you. The cart is sturdy. Thank you.

Brian G, CHESS Solutions P/L

posted on Wednesday, 14 December 2016

The cart I ordered is very well built and sturdy. Competitive online prices, and the postage was prompt and reliable. Thank you.

I Loi, Retiree

posted on Tuesday, 13 December 2016

Very satisfied with the delivery of my cart and folding baskets. The cart is very well designed & built, and we will likely have many years of service with this cart. Many thanks for your honest service!

Jesmae T, Ordinary Retirees

posted on Wednesday, 30 November 2016

Very good prices, with very helpful and very friendly service and fantastic delivery. Would highly recommend. Only just received the incubator. High quality appearance and seems to work well.

Zelma H, Quinns Baptist College

posted on Wednesday, 30 November 2016

I have had dealings with LabFriend on numerous occasions, having ordered many of their goods. I have found their customer support team to be exceptional—in particular the work of Honman Yau. He has always been very prompt and extremely helpful with all his replies to my inquiries. Definitely a great service, I would recommend LabFriend to others for the ease of purchasing, receiving and resolving any inquiries through them. I will absolutely continue to purchase from them!

Keaton C, La Trobe University

posted on Wednesday, 09 November 2016

Service was quick and the trolleys are great. Thank you.

Sharon C, DET

posted on Monday, 07 November 2016

Thank you! A+++

Shannon L, A

posted on Wednesday, 02 November 2016

Excellent in every respect.

Andrew L, AtValue Software

posted on Tuesday, 01 November 2016

Competitive pricing, with fantastic delivery and services! Definitely will order again. Highly recommended!

Soh S, Fair Trade Resources

posted on Thursday, 20 October 2016

Thank you so much for your prompt delivery, fantastic service, and excellent prices. Would highly recommend, thank you again!

Ann O, Equity concreting solutions

posted on Sunday, 16 October 2016

The service was good and products of high quality. Very satisfied.

Marloes VR, University of Sydney - Charles Perkins Centre

posted on Tuesday, 11 October 2016

Never had better Service.  Full marks.

Andrew L, AtValue Software

posted on Tuesday, 04 October 2016

Fuss free, excellent and fast service. LabFriend kept me informed all the way so that I knew exactly what was happening and when I would expect the delivery. The Clax trolley is absolutely ideal for what I wanted it for.

E R, Teacher

posted on Thursday, 15 September 2016

Even though my consignment came late, the followup from LabFriend was excellent.  Sure I will recomend for others.

Herlien K, IIL

posted on Thursday, 15 September 2016

Excellent service with a great selection of products, for those that want the choice of purchasing high quality products.

Jonah H, Genefix

posted on Wednesday, 24 August 2016

Cannot say more than very satisfied.

Andrew L, Wine and Soil Testing

posted on Friday, 12 August 2016

Fuss free and pleasant transaction. Items are cheaper and with high quality, items also arrived earlier than expected. Would definitely recommend this supplier.

Mark C, Nestle Research Center

posted on Wednesday, 10 August 2016

I ordered the Clax trolley which arrived in a few days and was perfect for my requirements. I would certainly use your company again. Thanks!

Lindsey B, City of Kwinana

posted on Thursday, 21 July 2016

Very happy, got it on the expected date, works well.

Barry S, Private

posted on Friday, 08 July 2016

Speedy response and good outcome to my request.

Toni G, NCEA - USQ

posted on Thursday, 30 June 2016

From start to finish LabFriend was super easy to deal with and they kept me informed about the status of my delivery. I can not recommend them highly enough, and I'm not easy to please when it comes to deliveries. AAAAAA++++++ service and customer care.

Warren H, Independent Home Brewer

posted on Sunday, 19 June 2016

Very fast service and the product received in good condition. Absolutely satisfied with the overall experience.

Brian T, JHT Technology Sdn Bhd

posted on Friday, 17 June 2016

LabFriend is my favourite company to purchase from as their customer service is fantastic! Talking to real people through LiveChat saves a lot of time. Unfortunately, the power plug on the stirrer/hotplate we ordered this time was European, not Australian, but Matias organised for it to be picked-up and sorted out very quickly though, which was great :)

Sophie G, Integria Healthcare

posted on Thursday, 16 June 2016

We ordered Clax Trolley for our office and then our dietician saw it and said she wanted one too! I ordered her one and she was so excited to use it. Very satisfied.

Nimfa L, Broome Health Services

posted on Thursday, 16 June 2016

A brilliant experience. I had a tight timeline and everywhere else I had tried was out of stock. LabFriend ended up being the most competitive on pricing, delivery time and they had stock available. Matias in customer service also deserves 5 stars! He was awesome...

Frances W, Self employed

posted on Thursday, 09 June 2016

Extremely satisfied with the customer service and delivery... Will definitely recommend.

Jennifer L, UNSW

posted on Tuesday, 31 May 2016

I'm very satisfied with the product. Thanks

Nimfa L, Broome Health Services

posted on Monday, 30 May 2016

Friendly and prompt service, very satisfied.

Marcello G, Flavour Makers.

posted on Tuesday, 17 May 2016

Products arrived as ordered. Delivered by hand. Great service.

Alan M, DUX Mfg

posted on Thursday, 12 May 2016

Very helpful customer service and very prompt delivery of goods, even with a change in the order.

Barbara H, Goldfields Veterinary Services

posted on Friday, 06 May 2016

Good service from the team. We will support LabFriend again.

Chee Kian C, Teramicos Pte Ltd

posted on Monday, 02 May 2016

As usual, customer service was great, product was sound - and what was advertised. Arrived promptly, very happy with Lab Friend, and will think of you next time I need something that you might stock.

Alison SG, private individual

posted on Monday, 25 April 2016

Fully satisfied with the product purchased and happy with the service provided. Thank you.

Christopher T, Chevron

posted on Monday, 25 April 2016

Ordering online was quick and straightforward. Pricing was competitive.

Ryan M, CWT

posted on Sunday, 17 April 2016

Purchasing online, delivery and providing invoice for my order was so smooth sailing, I will be adding LabFriend to my list of vendors.

Camillo T, UNSW Australia

posted on Wednesday, 13 April 2016

I bought high vacuum sealing grease and vacuum pump oil. The goods arrived timely and in good condition.

Adam W, Syngenta Asia Pacific Pte. Ltd.

posted on Wednesday, 13 April 2016

The glassware was delivered within a week and intact. Service was prompt and friendly. Labfriends may like to include a feedback loop to clients to indicate an approximate delivery time (say within x days) for goods.

Terence F, University of New South Wales

posted on Thursday, 24 March 2016

Excellent fast service and delivery, everyone loves the Clax trolley! Our team now has 3 and they are used every day. Thank you.

Jilli S, TasTAFE

posted on Tuesday, 15 March 2016

Our products arrived timely and in perfect condition. No problems at all!

Carmen H, Ana-min

posted on Thursday, 10 March 2016

The replacement of a precision balance has been received. We are happy with the purchase and the prompt service. I will make more orders from LabFriend in the future.

Zhenhua G, QUT

posted on Friday, 04 March 2016

I bought disposable gloves this time. I wasn't sure without trying them first but I needn't have worried, the quality is perfectly fine for my purposes and better than the ones I've been using.

Duncan C, Consultant Engineer

posted on Thursday, 04 February 2016

Very happy with purchase and delivery of goods. On the day of delivery the telephone discussions were the key to delivery. Thank you.

John B, retired

posted on Tuesday, 02 February 2016

Max/min thermometer arrived in good order and works very satisfactorily.

Brian D, Private

posted on Monday, 01 February 2016

Ordered seperating funnels. The Products were of excellent quality and the service I received was professional, courteous and timely. I will be using labfriend in the future.

Kye M, N/A

posted on Monday, 01 February 2016

Thanks for your prompt service.

Taube M, Jewish Care Victoria

posted on Friday, 22 January 2016

Max/min thermometers are as described are well priced and arrived as expected, well packed.

Peter B, private

posted on Tuesday, 19 January 2016

I bought syringes which I use for boat repairs. Good product, good price & good service.

Duncan C, Duncan Crockford Consultant Engineer

posted on Thursday, 14 January 2016

The second Clax trolly arrived safe and sound today and I have delivered it to my neighbour. It is an excellent product. I love it. The online service and delivery have been excellent. Very happy customer.

Lyn D, Private customer

posted on Friday, 11 December 2015

Best price by far, great service and delivery. Will use again.

Mark J, Private

posted on Tuesday, 08 December 2015

I was looking for Clax trolleys, this place has best prices by far! Delivery was on time. We are very happy. Thank You LabFriend.

Kathleen B, SAHMRI

posted on Tuesday, 01 December 2015

Received the Clax on time and all happened as you said it would. That is very important to me and as such I will be happy to shop at LabFriend again.

William K, retired

posted on Monday, 30 November 2015

I used to use a cart to deliver display boxes to multi story businesses, hospitals, universities etc., and when not even an entire roll of duct tape could repair my old one, I found a replacement online through LabFriend. It arrived promptly, was easy to assemble, and is making my life much easier. Thank you!

Mitch S, Books and Gifts Direct - Fremantle

posted on Monday, 30 November 2015

I was looking for high quality Buchner funnels and was able to find them through LabFriend. LabFriend provided an excellent service, delivering a high quality product in a timely manner. I am very pleased with their service and will be happy to use them again in the future.

David D, Private

posted on Monday, 30 November 2015

I bought [the Clax] cart to transport things from my car in my underground garage up the elevator to my third floor flat. It does the job perfectly! It also is easy to push, manipulate, fold up and store, and the handle is adjustable. It even has a brake! I now take it supermarket shopping with me - and just load up the full boxes in the car and fold up the trolley part and put on top. People are so impressed! Well done!

Virginia H, personal

posted on Sunday, 29 November 2015

Very happy.

Kate L, Nuplex Ind.

posted on Friday, 27 November 2015

Thank you for very prompt service.

Rita C, Private

posted on Thursday, 26 November 2015

I like their caring and notice e-mail system which gives customers trust and have a peace mind when shopping.

Eddie Y, Agromillora Australia

posted on Wednesday, 25 November 2015

I would like to thank big time the staff member who arranged a refund (my mistake), that was great customer service... wonderful products.

Patricia C, Piccaninny Productions

posted on Wednesday, 25 November 2015

My clax trolley with extra box arrived the other day. I am the envy of everyone. Cheapest price anywhere and then delivered to the front door 2 days later. Can't get better than that. Best price, great product and the very best service. Thanks LabFriend. I'll be back. :-)

Lenore K, private

posted on Friday, 23 October 2015

Great service, even better price. Product arrived promptly and was just as described. The Clax cart is fantastic and easy to use.

Nicole P, MHA Care Ltd

posted on Friday, 23 October 2015

Couldnt login which was frustrating however, Matias was very helpful & goods were delivered very fast.

Brett G, Equip4living

posted on Thursday, 22 October 2015

I would like to say a big thank you to the staff on the help line for making my purchase so easy. The prompt delivery and price competiveness will keep me coming back. Any chance I get I will recommend Labfriend.

Rick T, Ellerslie AG

posted on Thursday, 22 October 2015

Very good price and quality on relatively difficult to source items (larger volume centrifuge tubes) with fast delivery.

Chris F, University of Melbourne

posted on Monday, 12 October 2015

We love our LabFriend collapsible trolley! So good that next year we will be purchasing several more!!!! The item was shipped in a matter of days and everything was so easy.

Carole G, Tasmanian Catholic Education Office

posted on Wednesday, 07 October 2015

Very happy with the service & support provided by Labfriend sales persons by phone & online chat. Delivery was faster than expected, & pricing for this item was very competitive. I have already recommended Labfriend to a colleague.

Andrew B, RV Dental Services

posted on Sunday, 27 September 2015

Product as described and cheaper than elsewhere. Thanks!

Mary S, Institute of Dental Research

posted on Wednesday, 23 September 2015

The service and advice was of a high standard, which is unusual these days. My item was was delivered earlier than expected. Will definitely be back and will recommend highly to others.

Donna R, Visy Beverage Cans

posted on Tuesday, 22 September 2015

Customer service was friendly and helpful. Products were as described and the quality was fine. 

Adrian H, Geelong Industrial Sales

posted on Thursday, 27 August 2015

Friendly, efficient service. On-screen customer service was quick & helpful. Product was competitively priced and arrived quickly. Thank you!

Sheree F, St Patrick's Special School

posted on Thursday, 27 August 2015

Helpful online staff, email enquiries answered in a timely manner and delivery of the products went smoothly. I would be happy to shop here again.

Edward S, ABM Envirosafe

posted on Thursday, 27 August 2015

All goods were received well and the customer service was very friendly and helpful. Would definitely recommend this company.

Thomas H, NA

posted on Thursday, 20 August 2015

Received goods when they were expected, items all in good order. Thanks LabFriend - I would have no problems recommending you to others.

Darren C, Highfields Carpentry Services

posted on Monday, 17 August 2015

All good, no worries. Smooth transaction, friendly support, and fast delivery.

Phil D, Clare Valley Brewing

posted on Friday, 07 August 2015

Staff are the best. Delivery time long but the product was the best. Thanks LabFriend!

Brendan P, Papich trusts

posted on Wednesday, 05 August 2015

The live chat feature is great. Probably the first livechat I've ever used that actually works!

Tim W, Forensic Mechanical Engineers

posted on Tuesday, 28 July 2015

Staff are friendly and helpful - I love the online help (LiveChat) which makes life easy. Will definitely buy again!

Annette D, Schweppes

posted on Monday, 27 July 2015

Although the delivery time was long, the product is very high quality.

Leticia C, Costa Exchange

posted on Monday, 27 July 2015

The clax trolley is excellent. Delivery was very fast.

Nella Augerinos, City of Boroondara

posted on Tuesday, 21 July 2015

The product is high quality and was only available at LabFriend.

 

Thank you for getting the product to me, even though there was a slight delay, I was notified and your initial time estimate wasn't far off. 

Adrian M, Advanced Film Technologies

posted on Monday, 20 July 2015

I have only had one purchase thus far and couldn't fault the service or product turnaround time. Will certainly consider LabFriend again in the future.

Tom L, ANSTO

posted on Monday, 20 July 2015

I had a few problems getting everything sorted with my order and it was all solved with a quick email to the support team at LabFriend. They had to chase it for a few days but everything was sorted.

That right there is what makes a good store an amazing place to shop. I did say I'd be back, and I'll defenitly be back again :P

Bruce M,

posted on Tuesday, 07 July 2015

I was surprised at the friendliness of the staff when it came down to regulations. After a quick few emails, everything was sorted. Everything arrived in perfect condition and was very good value. I can guarantee I'll be back for more glass.

Will send that chili oil I promised when I get the process right

Bruce McLean, NA

posted on Wednesday, 24 June 2015

Labfriend is one of our best suppliers with good quality products. Very friendly staff who respond to our inquiries and process our orders very fast ... Highly recommended.

Hamid S, Spacepac Industries

posted on Tuesday, 23 June 2015

We have been using LabFriend since earlier this year, this is the second time i'm writing the testimonial.

They have a large range of products, good quality, very reasonable price and fast shipping. The customer service team is also very efficient and nice to deal with.

We will continue doing business with LabFriend.

WEIYU Y, School of Chemistry, University of Sydney

posted on Friday, 29 May 2015

Great product range, good prices, effectual customer service. I will be re-ordering.

Gayla S, University of Canberra

posted on Tuesday, 19 May 2015

Great service, big range, good quality, keep it up, re-order from you again for sure!!!!

Carlo P, The University of Sydney

posted on Sunday, 10 May 2015

An efficient service and I'm sure to reorder. Thanks.

Michael G, Livestock Breeding Services PL

posted on Tuesday, 05 May 2015

These guys are great. Big range, best prices. One happy customer. I'll be back, that's for sure!

Ben C, Impi

posted on Tuesday, 28 April 2015

Great product and competitive price. Customer service is top grade!

Ryan L, ITW Ramset

posted on Sunday, 26 April 2015

Excellent product and great service . We are very happy with our purchases. Thanks Labfriend, keep up the good work!

J Clarke, Proteco

posted on Thursday, 23 April 2015

LabFriend offers reasonable prices and small units which is very appreciated. Delivery time exceeded their forecast though. Happy with the product. Recommended!

Brigitte S, Western Addition Ltd

posted on Wednesday, 22 April 2015

Products are good and prices reasonable. The delivery takes long sometimes, but I'd recommend it. Thanks!

Leticia C, Costa Group

posted on Wednesday, 15 April 2015

Overall experience great and an excellent product - expensive but no competitive products. Thank you LabFriend.

Ray W, Retiree

posted on Tuesday, 14 April 2015

Products are good & price is very reasonable, more budgetary than others. We are happy to order again. Service is excellent and very helpful.

Weiyu Y, University of Sydney

posted on Tuesday, 14 April 2015

Very happy with the product and the service.

Jan N, Scope Victoria

posted on Friday, 10 April 2015

Despite the backlog of equipment we ordered, the communication was excellent and we were always well informed of the equipments arrival. It was even earlier than originally anticipated.

Johnathan T, McKay Drilling

posted on Friday, 27 March 2015

I received the moisture analyser quite quickly and LabFriend offered it at the lowest price.

Goet B, GBL

posted on Wednesday, 25 March 2015

I am very happy with the product. The delivery took a bit longer but I wasn't in a hurry. I'm happy to recommend you.

Saskia K, Urban PVC

posted on Wednesday, 25 March 2015

Thank you again for your great service and products!!

Debbie X, Fulton Hogan

posted on Tuesday, 24 March 2015

Thanks again for great service and top deals.

Brendon P, Papich Trusts

posted on Tuesday, 17 March 2015

Good website. Easy to use. Great service and delivery.

Annette D, Charles Sturt University

posted on Tuesday, 17 March 2015

Great product, excellent price and service. Thank you. Look forward to working with you again.

Stacey K, Universal Biosensors

posted on Tuesday, 10 March 2015

Ordered over 40 beakers, spatulas, plastic bottles, price couldnt be beaten and the delivery was quick. The 'Lets Talk' feature on their web sight so easy and helpful. I am currently in the middle of ordering more lab wear right now, I recommend LabFriend.

Angelo C, Focus Metals

posted on Thursday, 05 March 2015

Very good steel liquid nitrogen flasks. Quick delivery. Good price. Cheers!

Hongxu L, UNSW

posted on Tuesday, 03 March 2015

Great service and unbeatable prices!! Will continue to come back here for my trolley needs :)

Edwina M, MUH

posted on Monday, 02 March 2015

Great service and absolutely unbeatable price. We have circulated your details among our entire organisation with a strong recommendation. Definitely top of the list. Cheers

Josh R, NSW DPI

posted on Monday, 02 March 2015

Communication was excellent will be back with LabFriend again.

Brendan P, Private school

posted on Monday, 02 March 2015

I have used LabFriend a few occasions and have never been disappointed with their service.

Jose N, n/a

posted on Thursday, 26 February 2015

Received great customer service.Communication on delivery and tracking of parcel excellent. Price good. Will be back with LabFriend again if the need arises.

Christine A, Cyclopet Pty Ltd

posted on Thursday, 26 February 2015

Item has arrived earlier than promised. Price is also cheaper from other supplier. Great service. Thanks

Lucita F, DENSO Automotive Systems Aust.

posted on Tuesday, 24 February 2015

Thanks for such fabulous service when we recently purchased a Clax Trolley. Matias from online help was extremely helpful and made the whole process very easy. Delivery was super quick too. Thanks again. We'll definitely be back!

Carolyn J, Biomedical Solutions

posted on Tuesday, 24 February 2015

Very happy when they met and bettered a price for an item from a different company. Very good customer service.

Sheryn R, University of Canberra

posted on Wednesday, 18 February 2015

Competitively priced and quality goods arrived within a reasonable timeframe.

Joe K, Independent Assay Laboratories

posted on Saturday, 31 January 2015

Delivery in good time with excellent communication and flexibility. Yet to use the product but all in order. Thanks LabFriend.

Tony S, Personal Use

posted on Thursday, 15 January 2015

Large variety and at a great price!

Yi Bei L, Quantum Technology Group S Pte Ltd

posted on Tuesday, 13 January 2015

Great products, easy transactions, friendly and knowledgable Customer Service Staff. LabFriend is now my first point of call when looking for supplies.

Leonie D, Charles Sturt University

posted on Tuesday, 06 January 2015

Customer service and help sourcing new products has been made a lot easier with the likes of Anna on the other end of the the phone! Readily available and I would definitely continue to work with LabFriend.

Angela , Leo Pharma

posted on Monday, 05 January 2015

Customer service was very friendly and helpful. I'm looking forward to my reasonably priced bottletop dispensers.

Kim-Yen P, The University of Sydney

posted on Tuesday, 16 December 2014

The minifuge is a good quality product that arrived within specified time frame and was very reasonably priced. Thanks LabFriend.

Katie R, The University of Sydney

posted on Monday, 15 December 2014

Good product (desiccator), reasonable price, and on-time delivery.

John G, Enersol

posted on Monday, 15 December 2014

Extremely happy with my recent purchase of a Clax trolley. Best price and quick and efficient delivery. I highly recommend LabFriend as a great company to do business with.

Chris E, Private

posted on Monday, 15 December 2014

Excellent transaction. Product arrived on time and as per description.

Dave M, Commonwelath Department of Health

posted on Monday, 15 December 2014

I love my clax trolley, I use it instead of a shopping trolley and leave it in the boot of my car. Very versatile!!!

Pina I, None to mention

posted on Monday, 15 December 2014

Great Service and great products yet again...thank you!

Debbie X, Fulton Hogan

posted on Thursday, 04 December 2014

Service excellent and the goods arrived promptly. Kept informed at all times. Friendly, efficient service. Thank you!

Bev F, SGS Gladstone

posted on Wednesday, 03 December 2014

This was the first time I have used Labfriend and I found it all very user-friendly. Delivery was on time!

I will be a repeat user!! 

David M, Blue Lake Milling

posted on Tuesday, 18 November 2014

Would just like to thank LabFriend for assisting me in my first order. A special mention must be made of customer service representative Matias as my purchase would not have been possible without his help. Matias was very enthusiastic in helping me select the right equipment for my art project as well as displaying enormous patience in dealing with a customer that has a very limited science background. Matias truly went above and beyond for his customer. He's a great asset for LabFriend to have.

Customer service is often overlooked by online businesses but Labfriend is one of the rare exceptions. I will be recommending Labfriend to friends and colleagues.

David Le, .

posted on Monday, 17 November 2014

I have used Labfriend to purchase Clax Trolleys for the past 12 months. I have found their service personnel friendly, knowledgeable and always willing to assist. This is why I come back to LabFriend.

David M, HESTA

posted on Friday, 07 November 2014

Excellent product and service yet again..thank you!

Debbie X, Fulton Hogan

posted on Thursday, 06 November 2014

The autoclave gloves I purchased are really good, so much better than the last pair we had.

Ben L, SAHMRI

posted on Thursday, 06 November 2014

Product appears excellent and price was very reasonable. Delivery was (almost) on time. Good value overall.

John G, Enersol

posted on Sunday, 26 October 2014

Website navigation and checkout is excellent, really happy with products.

Jose N, N/A

posted on Tuesday, 21 October 2014

Exceptional service and lovely people to deal with!

Debbie X, Fulton Hogan

posted on Monday, 20 October 2014

Happy with the service received - no problems.

Fran H, Presbyterian Ladies College

posted on Friday, 17 October 2014

Service excellent and the goods arrived promptly. Kept informed at all times.

Nicole D, University of Newcastle

posted on Wednesday, 15 October 2014

Professional and fast delivery. Will pass contact onto another potential client for future orders.

Lyn Y, Tastafe

posted on Monday, 13 October 2014

Very competitive prices for Clax Trolley, website is very well laid out and items are easy to find and super quick delivery. Happy to come back again.

Whitty L, Adelaide City Council

posted on Friday, 03 October 2014

LabFriend were very professional in my dealings with them. Their website is very well laid out and items are easy to find, and you can order directly from the page. I'm also very happy that my co-workers and I won't have to worry about petroleum solvent problems with our skin anymore.

Mark H, Bicycle Training Australia

posted on Thursday, 02 October 2014

The clax trolley is absolutely brilliant. Portable lightweight and very user friendly. Super quick delivery. LabFriend is an excellent company to deal with.

Nicola H, EQ

posted on Wednesday, 01 October 2014

Wonderful service experienced. Very friendly and timely response. Great web chat service.

Brendan G, Private

posted on Wednesday, 24 September 2014

Very competitive prices. Responsive to enquiries. Will use this seller again.

Derek S,

posted on Thursday, 11 September 2014

Easy to deal with, competitive prices and product arrived early.

Lisa O, CSIRO

posted on Monday, 25 August 2014

Great service. Will definitely be back.

Owen N, Moorebank Day & Night Pharmacy

posted on Monday, 25 August 2014

Great service, very helpful and they know the products, and it arrived two weeks early.

Neil P, Self

posted on Sunday, 24 August 2014

These guys were so easy to deal with! The Clax Trolley was here in a few days, and so much cheaper than anyone else! Matias was a great help answering questions regarding their return and refund policy. Keep up the good work!

Lucy S, N/A

posted on Friday, 01 August 2014

As with my previous purchase, very satisfied.

Camillo T, University of UNSW

posted on Thursday, 24 July 2014

What excellent service, easy to deal with, the product was packaged well and it was the most competitive price... This was my first purchase, but definitely not the last... Thanks again LabFriend!

Cuong T, Transfield Services

posted on Saturday, 19 July 2014

I love these guys. So fast and easy to communicate with, plus great realistic prices. Will definitely be using LabFriend again. Thanks!

Lauren F, Our Lady of Mercy

posted on Saturday, 19 July 2014

Friendly, efficient service. Thank you

Patricia W, Patricia Williams Catering

posted on Friday, 18 July 2014

First impressions are within the first 5 minutes. My first impressions in dealing with LabFriend have been - very satisfying, with friendly customer service, good product range and prompt delivery.

Camillo T, University of NSW - Food Science

posted on Tuesday, 15 July 2014

I have found ordering with LabFriend a very satisfying experience. All the big brand names for glassware are supplied at a reasonable price. Shipping was prompt and securely packaged. No breakages have occurred. The online catalogue is one of the better ones I have used, and makes finding products easier.

Paul P, Private

posted on Tuesday, 15 July 2014

I recently made my first purchase through LabFriend. I was very happy with the tech support over the phone, and the products arrived promptly. LabFriend had the best prices for the products I desired and I am very happy with my purchase. I particularly like that the website has all the information required for purchasing (up-to-date pricing and availability). Cheers!

Sharon van B, The University of Queensland

posted on Saturday, 12 July 2014

Thanks for your prompt service. The product I purchased, silicon tubing, is of the highest quality. I will be sure to deal with Lab friend again.

Colin O, Scottish Motors

posted on Tuesday, 24 June 2014

Good customer service. Prompt response and quick delivery!

Marty S, UNSW School of Psychology

posted on Monday, 23 June 2014

Great service - Anna found exactly what I was looking for, even when it wasn't originally being sold. Website is easy to use and assistance was great. Very good customer service - will definitely buy from Labfriend again!

Annette D, Schweppes Australia

posted on Wednesday, 18 June 2014

Great website, easy to order, fast delivery and above all a great price. Thank you. The Clax trolley is a perfect piece of equipment for the office. It is light, easy to move around and sturdy.

Sheila M, RACGP

posted on Friday, 13 June 2014

Duotest papers arrived in good delivery time and at the best price. Thanks Labfriend.

Graham S, Individual

posted on Tuesday, 10 June 2014

Great service! Competitive pricing and fast delivery, Thanks LabFriend!

Dhanushka G, UWS

posted on Wednesday, 04 June 2014

The Clax Trolleys we purchased are absolutely fabulous. So easy to use. Thank you.

Jilli S, Tas TAFE

posted on Wednesday, 04 June 2014

I thought your staff were very helpful. Your online customer service is fantastic. I was extremely happy with the ordering process and delivered product. Well done.

Lisa F, CSIRO Process Science and Engineering

posted on Wednesday, 21 May 2014

Good, basic sample bags. Thanks LabFriend

Anne F, Chemostrat

posted on Tuesday, 20 May 2014

The Clax Trolley is a fantastic piece of equipment. Easy to put together, manoeuvre and stow in the boot of a car. Light but sturdy and great for displaying products as well.

Julie W, Department of Education and Communities

posted on Thursday, 15 May 2014

Great service! Competitive pricing and fast delivery. We will continue to do business with LabFriend and will recommend to others.

Paul P, ENZA

posted on Thursday, 15 May 2014

I'm delighted with my purchase. The service received has been excellent as was the price.

Heather B, Individual

posted on Tuesday, 06 May 2014

Thanks for your quick reply, and for the delivery discount. Nice to buy from a company that looks after its customers and has excellent customer service.

Frank B, Private

posted on Tuesday, 22 April 2014

I had good first experience with LabFriend. The product is awesome and I will be recommending them to my colleagues. Thanks!

Grant M, Invitro

posted on Monday, 21 April 2014

We received the item within the time frame - very happy with the service provided. Prices compare very well with other sources so will definitely order from LabFriend in the future.

Helen H, University of Adelaide

posted on Thursday, 17 April 2014

The Clax trolley are ideal for our Speechies and OTs to transport toys and resources for our early Intervention clients. Lightweight and easy to manipulate. Pricing was excellent.

Jesse D, Autism SA

posted on Friday, 28 February 2014

Labfriend were happy to accommodate our requests and provided an excellent price on a great piece of equipment.

We are planning on many more major purchases through Labfriend as their service is top-notch and the cost of goods is so competitive.

Russell M, TPI Enterprises

posted on Thursday, 27 February 2014

Hi,

This is the third time I have returned to LabFriend to purchase the Clax trolley after checking the price on other (web)sites. The transaction was easy, the service was good and I recommend you use the chat.

Delivery takes a few weeks but LabFriend has assisted in shipping trolleys across Australia!

David M, Australia

posted on Friday, 13 December 2013

I received the items in good condition and within the three weeks. Great price and great service. Thanks for the catalogue ... some more good prices! Thanks LabFriend.

David L, ADL Compliance Pty Ltd

posted on Monday, 25 November 2013

Would you believe we're mobilising a new laboratory in Singapore and it was more efficient and cost effective to buy our 'big ticket' lab items through LabFriend ... Customer service excels. Our first time using an Online Lab Supplies company and glad we did. In the end LabFriend was an integral part of our successful venture into the Asian Chemical Services Market.

Glenn P, Select Solutions

posted on Thursday, 14 November 2013

I was so happy to find a vendor that had the part I needed for our instrument and at a good price. It was a very easy transaction online. My most recent order came in a very timely manner, considering it is coming to the USA. Thanks LabFriend!!

Suzanne M, Seattle Pacific University

posted on Thursday, 03 October 2013

I was very excited to find the product I was looking for at half the price of other lab supply companies! The customer support was 100% and the goods were delivered within the specified time frame. Awesome service thank you!

Sheree M, Mark Oliphant College

posted on Thursday, 22 August 2013

Very good deals on equipment. Slightly longer delivery times than ideal, but given the price, it was worth waiting. Thanks.

Irina V, UNSW

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